According to local media reports, citing a Central Bank statement issued on November 7, 2026, Cititrust has been prohibited from accepting new customer deposits and issuing fresh loans while it remains under enhanced regulatory supervision.

The directives also reportedly restrict Cititrust from selling, transferring or otherwise disposing of its assets without prior written approval from the Central Bank. TipMe Liberia Limited, a payment service provider associated with Cititrust through common ownership, has also been placed under regulatory restrictions. However, the specific operational limitations imposed on TipMe have not been fully detailed in the reports.

The reported intervention follows concerns surrounding the financial condition of the two institutions, including questions about their internal controls, governance arrangements and ability to meet financial obligations.

The CBL reportedly directed the owners and management of both companies to provide additional capital and liquidity support and implement corrective measures. However, the measures taken were considered insufficient to address the regulator's concerns.

The Central Bank has also reportedly initiated an independent forensic and special investigation to establish the institutions' financial positions, examine their operations and determine whether further regulatory action is necessary.

The investigation remains ongoing. The restrictions should not be interpreted as a final determination that either institution is insolvent or has committed financial misconduct. In its reported communication, the Central Bank sought to distinguish the supervisory concerns involving Cititrust and TipMe from the broader stability of Liberia's financial system. The regulator reportedly emphasized that other licensed commercial banks, nonbank financial institutions and payment service providers continue to operate normally under its supervision. The measures are intended to address concerns specific to the two institutions while regulatory reviews continue.

Customers with concerns about their deposits, transactions or other financial dealings with Cititrust and TipMe should follow official communications from the institutions and the Central Bank and use the appropriate regulatory channels to seek clarification.

The ongoing investigation is expected to provide further information about the institutions' financial positions and the appropriate next steps.

The Point Africa News will continue to monitor developments and update this report as additional information becomes available.